Rogon Network ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you submit our enquiry form.
• Technical data — IP address, browser type, device information, and pages visited (via analytics).
• Communication data — messages and files you send through our contact form or email.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotations.
• Deliver our services and support.
• Improve our website and user experience.
• Send occasional communications (only with your consent).
• Comply with legal obligations.

3. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry submissions are retained for up to 24 months after the last contact.

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our website and services (e.g., cloud hosting, email delivery), provided they agree to keep your data confidential and secure.

5. Cookies

Our website may use cookies and similar tracking technologies to improve functionality and analyse traffic. You can control cookie preferences through your browser settings. We do not use cookies for targeted advertising.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this policy, please contact us:

• Email: [email protected]
• Phone: +60 12-873 1819
• Address: H-03-09, Aeropod Commercial Square, Jalan Aeropod Off Jalan Kepayan, 88200 Kota Kinabalu, Sabah, MY.